Shipping Policy

At Fashion House Paris, we are committed to processing and delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Please note that processing times may be slightly longer during peak periods, such as sales, holidays, or new collection launches.

Shipping Times

Once your order has been shipped, the estimated delivery times are:

• Europe: 8–10 business days

• International: 8-12 business days

Please note that these delivery times are estimates and may vary depending on your location, local postal services, customs clearance, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery destination.

From time to time, we may offer free shipping promotions. Any applicable offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

If you do not receive a tracking email within a few days of placing your order, please contact our customer support team.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including carrier disruptions, customs inspections, severe weather, or periods of exceptionally high shipping volume.

We appreciate your patience and will do our best to assist you until your order has been successfully delivered.

Shipping Address

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

Fashion House Paris cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support team as soon as possible with your order number. We will investigate the issue and work to provide an appropriate resolution.

Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through our Contact page. We will be happy to assist you as quickly as possible.